Ylsoo Terms of Service & Master Subscription Agreement

1. Acceptance of Terms

By accessing, downloading, installing, or otherwise using the Ylsoo Enterprise Suite, Ylsoo Intelligence APIs, Ylsoo Cloud Sentinel, Ylsoo Book Pro hardware features, or any other Ylsoo-branded services, websites, or software applications (collectively, the "Services"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms").

If you are entering into these Terms on behalf of a company, corporation, or other legal entity, you represent that you have the lawful authority to bind such entity and its affiliates to these terms and conditions, in which case the terms "you" or "your" shall refer to such entity and its affiliates. If you do not have such authority, or if you do not agree with these Terms in their entirety, you must not accept these Terms and may not access or use the Services.

2. Enterprise Licensing & Global Provisioning

2.1 License Grant: Subject to your continuous compliance with these Terms and the timely payment of all applicable subscription fees, Ylsoo grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to access and use the Services solely for your internal business operations in accordance with the specific tier (e.g., Standard, Professional, Enterprise) you have purchased.

2.2 Restrictions: You shall not, directly or indirectly: (a) reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code, object code, or underlying architectures, algorithmic models, or algorithms of the Services; (b) modify, translate, or create derivative works based on the Services; (c) rent, lease, distribute, edge-cache, sell, resell, assign, or otherwise transfer your rights to use the Services; (d) use the Services for timesharing or service bureau purposes or otherwise for the benefit of a third party; (e) remove any proprietary notices or Ylsoo branding from the Services; or (f) use the Services in any manner or for any purpose that infringes, misappropriates, or otherwise violates any intellectual property right or other right of any person, or that violates any applicable law.

2.3 Capacity & Scale Limitations: Your use of the Services is subject to the usage limits denoted in your executed Order Form. If your compute or api-request usage exceeds the capacity allocated to your subscription tier, Ylsoo reserves the right to throttle bandwidth, automatically upgrade your tier, or assess overage fees calculated at the then-current on-demand rate.

3. Data Protection, Telemetry & Security

3.1 Customer Data: You retain all right, title, and interest in and to the data, information, or material that you submit to the Services in the course of using the platforms ("Customer Data"). You grant Ylsoo a worldwide, limited-term license to host, copy, transmit, and display Customer Data as strictly necessary for Ylsoo to provide the Services.

3.2 Autonomous Telemetry & Security Monitoring: Ylsoo employs strict, zero-latency network telemetry to actively monitor cyber threats, calculate latency metrics, and optimize system workloads globally. By utilizing Ylsoo Cloud Sentinel or associated hardware, you explicitly grant us the persistent right to process non-personally identifiable diagnostic and usage telemetry. This telemetry is mathematically sanitized and deployed to train our autonomous heuristic threat detection models continuously.

3.3 Security Audits & Compliance: Ylsoo maintains comprehensive administrative, physical, and technical safeguards engineered to protect the security, confidentiality, and integrity of Customer Data, in compliance with SOC II Type 2, ISO 27001, and HIPAA regulations (when a BAA is fully executed). However, Ylsoo does not guarantee that unauthorized third parties will never be able to defeat those measures.

4. Billing, Auto-Renewal, and SLA Commitments

4.1 Payment Terms: All subscription fees are quoted and strictly payable in United States Dollars (USD) unless otherwise stipulated in writing. Payment obligations are non-cancelable, and fees paid are non-refundable. If any invoiced amount is not received by Ylsoo by the due date, those charges may accrue late interest at the rate of 1.5% of the outstanding balance per month.

4.2 Service Level Agreement (SLA): Ylsoo commits to providing a 99.999% global compute uptime for Enterprise Tier customers. If Ylsoo fails to meet this SLA, your sole and exclusive remedy will be the issuance of service credits as exhaustively outlined in the Ylsoo SLA Documentation. Standard and Professional tiers operate on a commercially reasonable effort basis.

5. Limitation of Liability and Indemnification

IN NO EVENT SHALL YLSOO OR ITS AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, RESULTING FROM THE USE OR THE INABILITY TO USE THE SERVICES. YLSOO'S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU FOR THE SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

You agree to defend, indemnify, and hold harmless Ylsoo, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your access to or use of the Services or your violation of these Terms.

6. Termination & Suspension

Ylsoo reserves the absolute right to suspend or terminate your access to the Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Services will immediately cease. Sections relating to intellectual property, data rights, limitation of liability, and indemnification shall survive termination.